Account & Data Deletion
RanchOS LLC accounts are tied to a ranch subscription. Below are instructions to delete your account and associated ranch data. Retention here matches our Privacy Policy.
How to Delete Your Account
- Log in to the RanchOS Customer Portal
- Navigate to Billing
- Click Delete Account
- Confirm the deletion
What Happens Next
- The ranch account is deactivated immediately.
- All user access is revoked.
- The account enters a soft-deleted state.
Retention Period
Ranch data is retained for up to 6 months after cancellation. During this time, you can request reactivation by contacting support. After 6 months, all associated data is permanently deleted.
What Gets Deleted
- User accounts
- Ranch membership data
- Livestock records
- Telemetry and diagnostic data
- Operational records (tasks, movements, health events, etc.)
What May Be Retained
- Billing records — retained for tax and compliance purposes
- Limited audit logs — if applicable, for security and legal obligations
Immediate Deletion
If you would like your data permanently deleted immediately without waiting the 6-month retention period, you can request expedited deletion by emailing support@ranch-os.com. Please include your ranch name and the email address associated with your account.
All account data will be permanently deleted within 30 days of an expedited deletion request.
Questions?
If you have any questions about account deletion or data retention, please contact us at support@ranch-os.com.